Orders at Terras & Co are usually processed and packaged within 1 to 3 days.
Order processing time depends on the type of product: a standardized or custom made product. Products (including fire tables) that have to be sent on a pallet, also have a longer delivery time. All information about the order can be found in the order confirmation.
Delivery time and costs
Delivery time depends on the shipping zone: in Northwestern Europe, shipment takes 2 to 5 working days. To other countries, it will take longer. Please, contact us to get more information. Terras & Co outsources shipment of your order and cannot guarantee delivery times. Terras & Co makes every effort to properly inform customers and we will set a desired delivery date in consultation with the customer and the carrier. On request, we will help you to monitor shipment and respond to possible delays.
Small postal package: € 9.95
Normal package: € 14.95
Large package > 30 KG: € 64
Mini pallet: € 64
Block pallet: € 69
You will receive a message from Terras & Co with a shipping confirmation and a Track & Trace code. With this T&T code, you can quickly see the shipping progress of your order on the web site of our logistic partner. Terras & Co provides excellent after sales service and will help you until you receive your order in good condition.
Shipping costs depend on size, weight and destination: we use the prices below.
Belgium and Germany
Small postal package: € 14.95
Normal package: € 16.95
Large package > 30 KG: € 74 (Belgium) / € 79 (Germany)
Mini pallet: € 79 (Belgium) / € 115 (Germany)
Block pallet: € 89 (Belgium) / € 145 (Germany)
Rates for other countries: on request.
To see the shipping costs for a product without buying it, you can add a product to the shopping cart, proceed to checkout and fill in your home country. Then, the shipping costs will be displayed.