Delivery time and costs

Orders at Terras & Co BV are usually processed and packaged within 4 days. Deliveries are made from Monday to Friday.

The delivery time of the order depends on the type of order that has been made: online or via e-mail or when customized products have been ordered, the delivery will have a different delivery time. Products (including fire tables) that have to be sent on a pallet also have a longer delivery time. All information about the order can be found on the order confirmation.

When the order is offered and you are not at home, you will find a referral from the delivery person in your letterbox. Your order will be offered again or the order will be delivered to your neighbors. What is also possible is that the delivery person offers the package at the nearest PostNL or DHL / TNT-FedEx depot. You always receive a message from the delivery person about what will happen with your order.

Delivery time and costs

Normally 4 to several business days. Terras & Co outsources the delivery of your order and cannot guarantee the delivery time. Sometimes delivery is delayed due to unforeseen circumstances such as weather conditions or traffic. Terras & Co makes every effort to properly inform customers and to agree on a desired delivery time in consultation with the carrier.

The Netherlands

Small postal package: € 9.95
Normal package: € 16.95
Large package: € 49
Mini pallet: € 59
Euro pallet: € 69

Shipping confirmation

When your product has been sent via PostNL (being forwarded to logistic partners all over Europe), FedEx/TNT, you will receive a message from Terras & Co BV specified with a shipping confirmation and a Track & Trace code. With this T&T code you can easily and quickly see the status of your order on the parcel service site. If your order has to be sent on a pallet, you will receive the details of the transport company from us. Transport costs depend on the size and weight, for this we use the prices below.

Belgium and Germany

Small postal package: € 16.95
Normal package: € 24.95
Large package: € 59.95
Mini pallet: € 115
Euro pallet: € 145

Rates for other countries: on request.

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